Terms of Service
Last updated: February 5, 2026
1. Acceptance of Terms
By accessing or using ClearDiagram's website (cleardiagram.ai) and web application (demo.cleardiagram.ai), collectively referred to as the "Service," you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
ClearDiagram provides an AI-powered network diagramming tool available as a web application. The Service includes a free demo tier with limited functionality and a paid Pro tier with full features.
3. Account Registration
To access Pro features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information during registration.
4. Free Demo
The free demo provides limited access to the Service without requiring account registration. Demo limitations include a maximum of 25 nodes per diagram, 1 diagram stored in local browser storage, no AI prompts, and watermarked PNG exports only.
5. Pro Subscription
The Pro plan is available at $12/month or $99/year. Payment is processed through Stripe. Subscriptions automatically renew unless cancelled before the end of the current billing period. You may cancel at any time through your account settings.
6. Refund Policy
We offer a 14-day money-back guarantee for new Pro subscriptions. If you are not satisfied within 14 days of your initial purchase, contact us for a full refund. Refunds are not available after the 14-day period or for subscription renewals.
7. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to reverse engineer, decompile, or disassemble the Service
- Interfere with or disrupt the Service or servers
- Access the Service through automated means (bots, scrapers) without permission
- Share your account credentials with others
- Attempt to bypass usage limits or feature restrictions
8. Intellectual Property
The Service, including its original content, features, and functionality, is owned by ClearDiagram and is protected by copyright, trademark, and other intellectual property laws. You retain ownership of diagrams you create using the Service.
9. Your Content
You retain all rights to diagrams and content you create. By using the Service, you grant us a limited license to store, process, and display your content solely for the purpose of providing the Service. We do not use your content to train AI models.
10. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or unforeseen circumstances. We will make reasonable efforts to provide advance notice of planned maintenance.
11. Limitation of Liability
To the maximum extent permitted by law, ClearDiagram shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
12. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
13. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms shall be resolved through binding arbitration.
16. Contact Us
If you have any questions about these Terms, please contact us at: